
Hello. This is Hello Kitty Friends Match.
We sincerely apologize for the inconvenience caused by a bug where the paid rewards for
the My Melody & Kuromi Dessert Pass! were not activated properly
following the server update around 10:18 AM on 08/06 (Wed).
Our team is currently working on fixing the issue,
and it will be resolved as soon as the task is completed.
■ Aug 8 Known Issue
- Time of occurrence: After the server update at 10:18 (UTC+9) on Aug 8 (Wed)
- Issue: Paid rewards for the My Melody & Kuromi Dessert Pass! are not being properly activated upon purchase
■ Aug 8 Known Issue Resolved
- Time of Resolution: August 8 (Wed) 19:00 (UTC+9)
- You can now receive the paid rewards properly after reconnecting to the game.
We will update this notice once the issue is fully resolved.
We once again apologize for the inconvenience caused
and will do our utmost to ensure a smooth gameplay experience for all our players.
Thank you.
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