
Hello, this is Hello Kitty Friends Match.
We sincerely apologize for the inconvenience caused
due to the following issues that occurred on Tuesday, July 1st, from 09:00 to 10:30 (UTC+9):
- Incorrect UI displayed on the level start screen
- Abnormal screen display after clearing a level
We would like to inform you that these issues have been resolved through
the maintenance conducted on July 1st (Tuesday).
Please see below for details regarding the compensation for this error.
■ July 1 Known Issue
- Time of occurrence: July 1st (Tue), 09:00–10:30 (UTC+9)
- Incorrect UI appearing on the level start screen
- Abnormal screen displayed upon clearing a level
■ Compensation for July 1 Known Issue
- 30 minutes of Unlimited Hearts
- 30 minutes of Unlimited Rocket + Firework
- 30 minutes of Unlimited Rainbow Jam
- 1 Premium Gacha Ticket
■ Notes on Compensation
- The compensation can be claimed from your in-game mailbox upon logging in by Tuesday, July 15th at 23:59 (UTC+9).
- Please note that Unlimited Hearts and items will be used immediately upon receipt.
We sincerely apologize once again for the inconvenience.
We will continue to do our best to ensure a smooth gameplay experience for all our players.
Thank you.
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